Shipping Policy

At Tallow.in, we strive to make your shopping experience simple, transparent, and reliable. Please find our shipping and delivery terms below.

1. Order Processing

Orders are generally processed and dispatched within 3 business days after payment or order confirmation.

During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.

Once your order is dispatched, you will receive tracking details so you can follow your shipment.

2. Shipping Charges

Free shipping is available on orders of ₹499 and above.

A ₹50 delivery/shipping charge applies to orders below ₹499.

The applicable shipping charge will be clearly displayed during checkout before you place your order.

3. Cash on Delivery (COD)

We offer Partial Cash on Delivery (Partial COD) on eligible orders.

For COD orders, an additional ₹100 COD handling charge is applicable.

Under our Partial COD facility, a portion of the order amount is paid online at the time of placing the order, and the remaining balance is payable to the delivery partner at the time of delivery.

The applicable advance payment and remaining COD amount will be clearly displayed during checkout.

Full Cash on Delivery is not available.

4. Delivery Time

Delivery timelines depend on your location and the shipping partner. While we try our best to ensure timely delivery, delays caused by courier partners, weather conditions, public holidays, remote locations, or other circumstances beyond our control may occasionally occur.

5. Tracking Your Order

Once your order has been dispatched, you will receive tracking information through the contact details provided at checkout. You can use the tracking information to check the status of your shipment.

6. Delivery Issues

If your order is delayed, lost, or encounters any delivery-related issue, please contact us as soon as possible. Our team will coordinate with the shipping partner and assist you in resolving the issue.

For damaged packages, please do not accept the shipment if the package appears severely damaged or tampered with. If you receive a damaged product, please contact us promptly with photographs/videos of the package and product so that we can assist you.

7. Shipping Address

Please ensure that your shipping address, PIN code, phone number, and other contact details are correct and complete when placing your order.

Tallow.in cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

8. International Shipping

We currently ship to selected international destinations. International shipments may be subject to customs duties, taxes, or import charges imposed by the destination country. These charges, where applicable, are the responsibility of the recipient.

9. Shipping Restrictions

Certain products or destinations may be subject to restrictions imposed by applicable regulations or our shipping partners. If your order is affected by any such restriction, our team will contact you.

10. Need Help?

If you have any questions regarding shipping, delivery, tracking, or COD orders, please contact our customer support team. We are always happy to assist you.

Thank you for choosing Tallow.in. We appreciate your trust and are committed to delivering your order safely and efficiently.